"A surprising number of projects are one small change away from succeeding, one quick modification away from unlocking a new opportunity, or one conversation away from consensus. With your organizational privilege, relationships you’ve built across the company, and ability to see around corners derived from your experience, you can often shift a project’s outcomes by investing the smallest ounce of effort, and this is some of the most valuable work you can do."
"A team that doesn't continuously experiment with their process is not an agile team."
"Avoid being too argumentative or letting things get too personal in a negotiation—calm leadership combined with clear and concise reasoning will always win a negotiation"
"Bad software architects leverage their title to get people to do what they want them to do. Effective software architects get people to do things by not leveraging their title as architect, but rather by leading through example, not by title. "
"because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns—the ones we don’t know we don’t know."
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