"A good idea is an orphan without effective communication."
"a leader being open about their mistakes will make it easier for everyone else to do the same: it’s a big boost to the team’s psychological safety"
"a leader being open about their mistakes will make it easier for everyone else to do the same: it’s a big boost to the team’s psychological safety"
"Alert fatigue is a real phenomenon, as discussed previously in this chapter. Alert fatigue can be demoralizing—nobody likes to be awakened in the middle of the night for something outside of their responsibilities. It’s also dangerous—being exposed to trivial alerts can desensitize people to critical alerts."
"All data is unbounded until it’s bounded."
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